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We reached home early morning. My
mother had ordered poha jalebi from a nearby shop, in anticipation of our
coming. Like many typical other women in our colony, she also held a view that
bought food items were of a better class than homemade ones.
My father was resting in his room.
Sweety acknowledged her happiness with her tail, but did not leave his bedside.
Without any understanding of medical reports, she had figured out that
something was wrong, and now days never left his side.
He asked, “How was your journey?” I
replied, “Pleasant. It is just four hours from here.”
Then we had the Poha jalebi. It was
an extreme sweet mixed with a salted dish, but this combo went well. I joked
with Tilak, “Such experiments only work in Bhopal.” But best part of the morning was mother’s
tea. It had been many weeks now.
After breakfast, Tilak and Shafiq
left. My mother narrated the medical events in utmost detail, including how
long she had to wait for a particular doctor and how he looked like and
behaved. She skipped the medical reports. Then she said, “The total cost in
Delhi will come to four lacs plus our expenses. He has insurance cover for one
lac, and bank balance of two lacs. You will need to arrange the remaining.”
Though in other room, my father’s
ears had been trying to catch what she said. He shouted at her from there
itself, “Why are you troubling him? I will arrange the amount.”
She didn’t say anything but got
upset. I calmed both of them down. I signaled to her that I have the amount.
Then I told my father, “I have arranged three lacs. It will be adjusted against
my due salary at the trust I work with. You don’t spend your money. But don’t
tell the doctors or the hospital that we have any money. Let me only speak to
them about it.”
That afternoon, I made a series of calls,
starting with the Delhi doctor. He met out patients and took calls during the
noon time. He was a renowned nephrologist and had many press clippings against
his name for performing complex surgeries.
He had a sharp memory and knew the patients’ by name and their case
details.
I said, “Doctor sahib, we are
planning to come and admit him on January 2nd.
But till now, we have just been able to arrange two lacs, apart from the
one lac insurance.”
He said, “But I had given the
estimate to your father. It won’t come to less than four lacs. Also, I doubt if
insurance company will clear the claim so easily. You arrange for that also.”
I said, “I have given you the honest
scenario. Please see what can be done or refer us to a lower quality hospital.
I will take that chance rather than biding for more time for the amount.”
Without wasting a moment, he said,
“Okay, you admit him here. I will complete my procedure within three lacs. But
if any other complication arises, it may cost more. I can’t tell you about that
cost without opening up the patient.”
I said, “Thank you doctor. If it goes beyond
our means, all we can do is to leave the patient there at your mercy. We can’t
print money.”
I wanted to set some hard
expectations about budget. It was unfortunate that I had to deal with a well
qualified doctor like this. There were cases of many rural families selling all
their lands to get old and ill ones treated. Most of such cases went to
cardiologists and gastroenterologists. The advancement of medical science,
coupled with more illnesses, and the fight for longer life by even the poorest
meant that assets preserved for generations were getting sold and transferred
to hospital owners. Doctors were just executing agents for folks like Mr.Agarwal.
Then I called up the Insurance agent.
He had been with us since decades. He heard the requirement and said, “I
suggest you pay the amount there and come back and file a claim. This way you will be able to get most of the
one lac. If you process through the TPA, you will get only up to 60 percent at
that hospital, and your whole limit will get exhausted.”
I didn’t know the nuances of the
policy, but it looked unfair. I told him so. He said, “I know but TPAs are
trained to find faults with claim and reject or reduce it. They will also delay
the disbursement. If you give the bills to me, I will personally follow up.”
I said, “How long will it take for
the claim to come? I will have to borrow money so I need to know.”
He said, “It depends on the Insurance
Company. Sometimes, they process it in two weeks but if they have queries, then
it may take long.”
I asked again, “How long in worst
case scenario? And how much will be given?”
He was non committal. Then I
propositioned to him, “You have known my father for decades. Let me take this
loan from you. When the claim comes, you can take it back along with interest.”
He started looking for excuses but I
didn’t want to trouble him more, so thanked him and hung up. Whatever reimbursement we could manage
upfront at the hospital seemed a better choice than the uncertain full
reimbursement. I wondered that with such practices, insurance no doubt remained
an attractive business in India, much more than doing some groundbreaking
research or innovation.
The last call was regarding the
amount. After some thought, I called up Mr.Agarwal. He said on cell, “How are
you Bharat?” I replied, “Good. I needed
some help.” He said, “Tell me. I am here for that only.” I said, “I need about
three lacs for two months; have to get father’s surgery done immediately.”
He said, “Will send the amount to
you. You can ask for three hundred lacs. I will trust you.” It was obvious that
he had been keeping a tab on my progress.
I asked, “What will be the interest
rate?” He replied, “Only if my situation becomes bad, then I will charge
interest from you.”
I said, “Agarwal Sir, You know me. I will pay two percent per month. In lieu of
that, please waive off some very needy man’s interest.”
Then I told him about the deal I had
with the doctor. I said, “If they exceed
their estimates, then I will take you help.”
He said, “One of my close relatives
is there. You meet him when you want to. He will help.” Then he wished well for my father’s
health. I thanked him and closed the
call.
All things settled, I started
planning for travel arrangements. We still had four days to go.
***
Next morning, Sooraj visited to see
my father. He had a lot of goodwill in our house. After lunch, we sat down in
my study room to generally chat. He had been monitoring Mishra ji’s book of
accounts once in a fortnight and it was a simple work, so we weren’t interested
in discussing it.
I asked him, “How much contract work
have you managed to get?”
He said, “One Hindi School has been
added. It takes about two hours each day.”
I said, “But they won’t pay much.”
He said, “They pay a good amount,
about thirty thousand a month. I will also get more accounts by their
reference.”
My worry was about his cash flows but
it got suppressed for now. On the contrary, the amount he was getting seemed
handsome for the kind of work he was doing.
He continued, “Bhaiya, you shouldn’t
have made Tilak the person replacing you. It will quickly go to his head. Also
he cannot handle these folks.”
It rang an alarm. One reason was that
despite not taking up direct responsibility of the Trust’s work, Sooraj had a
possessive opinion about it. Secondly,
he stepped into mine and Nagbaba’s territory. And third alarm, the major one was
that ‘who told him about it?’ It was only day before yesterday night that we
had discussed it. Tilak disclosing it was only a faint possibility.
I told Sooraj, “Hopefully, I will be
back soon. It’s not such a big thing. We didn’t have much choice, and
everything has to be vetted by Nagbaba. And, I trust Tilak because you
introduced him to me.”
Sooraj said, “He is unpredictable.
But as you said, it’s not such a big thing.”
Then he went home, leaving some
things to ponder over. Some instinct told me not to leave Tilak alone. I felt
some danger to him, and probably to myself. I asked Tilak to come with us to
Delhi, without letting anyone know.
Three days later, we four boarded the
overnight train to Delhi. My father was admitted the same morning. The surgery
was planned after four days as his potassium levels needed normalization
first. One attendant was allowed to stay
with him. My mother insisted on being there all the time. I and Tilak found a
cheap but nice hotel in the crowded lanes of Paharganj. It was around six
kilometers from the hospital, a distance which I would happily walk down but
the pollution on roads ruled it out. In peak hours, we found shared tricycle
autos more convenient than the metro trains. We would make three or four trips
to hospital each day.
In idle time on next four days, I
started going around the New Delhi city in autos. Tilak thought I was exploring
the city, but I was only keen on scanning women and children beggars at traffic
crossings and marketplaces. Without any success, I tried for four days.
Fifth morning my father was taken to
the operation theatre. We waited around his bed, before the staff would come
and take him. He asked Tilak and my mother to go out for a few minutes. He
wanted to talk to me. Then he took out a page and gave his old briefcase to me.
It was the one he had carried since last twenty years. He started reading from
the page: ‘My briefcase has all the house documents and bank account details. If
I don’t make it, then your mother will get half the pension, but you will have
to inform the pension office and get it in her account. Please take care of her
even when she quarrels with you and says nasty things to you.’
Then he gave me the paper to read
further. It further read: ‘My father was a primary school teacher, and I did
well to become a state government servant. I wanted you to become a Civil
servant or a judge. But you were too free and very intelligent from very young.
You chose to go for degrees and jobs I did not understand, but we always felt
proud. When you came back, we were selfish to be happy. But I soon understood
that neither I nor you have the background for handling the scoundrels that are
everywhere. Now the storm has passed and our small boat is stabilized. You get
back to any service and live happily.’
Then he had written many mundane
details about the documents in the briefcase, his friend list and office
addresses where taxes have to be paid.
I read it completely to his satisfaction
and said, “Don’t worry about it. You have a minor surgery without any risk. We
will have ample time to discuss.” I assumed he would have given a similar text
to my mother because my mother did not ask me about the note.
We saw him off on wheel chair till
the O.T. gate, and then took my mother to the temple just outside the Hospital
gate. She sat there praying for three hours, while I waited at the O.T. gate.
There were many other folks waiting. It was a large hospital with more than
twenty operating theatres working most of the time.
After three hours, a junior doctor
called out my name and took me inside to another waiting room. He said, “We
have completed the surgery. Due to the intestines coming in the way, we had to
make a larger cut, around 9 inches. The malignant tissue has been completely
removed. He will be under observation here for twenty four hours before we
shift him to the ward. He will fully
recover. Now you can ask any questions.”
Had my mother been inside, she would
have a long list of queries, including the time of the operation, the current
sugar and blood pressure levels, and many more. But the doctor was lucky. I had
no questions. I just had grateful thanks. I went down to the temple and
informed my mother and Tilak. Both had been fasting there. Quickly, she brought
out ten bucks and asked Tilak to distribute some sweets to folks around. She
seemed so relieved. In normal times,
they were capable of quarrelling over smallest of matters, but when he was
unwell, she would do whatever she understood best to make him recover. For her,
fasting in front of God to get what she wanted was her best chance. It was
indeed a tough penance at her age. That’s how the relationships went in that
generation.
My father was to be kept there for
another three days. He was being given strong painkillers but it was expected
to subside in two days. Three of us went back to the Paharganj hotel as my
father would not come out till next morning. My mother had been in hospital for
last two days, so she needed a good sleep and a clean bathroom.
***
Next morning at eight, we took an
auto rickshaw to the hospital. When it took a right turn at Jhandewalan
crossing, I caught a glimpse of a beggar woman with a newborn. I was sure she
was Tulsi, and it was not a hallucination or imagination.
I asked the driver to stop. Before
they asked, I said, “ I have forgotten the credit card in the hotel room. Will
go back and bring it. You both carry on.”
Before my mother could ponder over the omen of stopping the auto midway,
I got down and it went on.
I briskly walked to the Jhandewalan
signal and started going around it. There were five paths meeting there, and
the beggars moved from one red light to another as the signal changed. There were three of them, all women with small
children. I reached the signal where they were, and positioned myself at the
corner. Now I could say beyond doubt that she was Tulsi. Muniya was not to be
seen but another toddler was tied to her back.
I took out a small slip and scribbled
an address on it. I had to have some excuse of talking to her. There was no
point writing any instructions on it as she could not read.
Whenever the traffic stopped due to
red light on one of the junction roads, the three women started begging from
the zebra crossing end and went between the stopped vehicles. It was not
prudent to follow and stop her while she begged from the stopped cars. Once the
signal changed, they moved to position themselves in the adjacent road zebra
crossing. The only natural possibility seemed to be to cross her during their
road change over. I decided to ask for directions.
Then I moved in the direction
opposite to their movement, during road change. This way I was going to cross
them from front.
I had to make the most of this one
chance. Multiple tries would raise the risk. I went slowly around the junction,
and waited on the footpath of the road coming from Railway station. Tulsi was
currently at the perpendicular road where the traffic had stopped. Next they
were going to come towards my road.
When the lights turned green there,
and simultaneously turned red on the Railway station road, I started walking
towards Tulsi. She had quickly left that road and came towards my direction.
There were five more office goers walking hastily in either direction. My good luck was that the three women were
not close to each other, and didn’t look keen on following each other.
I took the purse out and the paper
slip. As she sped past, I made a loud call to her, making sure I sounded rude,
“Hey, Can you tell where this is?” The rudeness didn’t encourage any other
person to help. But she looked up, possibly having a faint memory of the voice.
She just said, “Babuji!” I showed her the paper and signaled to hush up.
Then feigning to be seeking
directions, I asked her, “Where is Muniya?” She said, “Don’t know which place
they send her for work but comes back to me in the evening.” I asked, “What does she do?” She said, “She
also begs.” I pulled out a ten rupee
note, to donate. Then I said, “Will take you once we find Muniya. When time
comes; will send someone. Don’t hesitate.” She said, “These are very bad men.
We will again be moved after seven –ten days.”
I said, “Don’t worry. Don’t tell
Muniya- she may spill the beans.” Then I
gave ten bucks to the child with her. And went my way.
I rushed to the hospital, walking for
a while. I did not make any cell calls while walking, lest anyone was watching.
Once beyond sight, I took a auto rickshaw and went to hospital.
I called Tilak downstairs in the lawn
in front of the hospital and told him about the morning incident. Before he
could complete his wonder and say anything, I called Mr.Thakur on his cell. He
did not receive the call, so I called twice and then a third time. This time he
said, “Am in a meeting. What is so urgent?” I said, “Spotted Tulsi. Delhi. Need
advice.” He said, “Wait; will call you in fifteen minutes.”
Then I called up the Dhaba and asked
him to send an urgent message to Nagbaba or Bajrang to come in cell network.
Then I waited for their call.
By now Tilak had thought something.
He said, “Bhaiya, I should go to that crossing and watch. I may observer things
you may not.”
I cautioned, “But do not go close to
Tulsi or enquire with anyone about her. We have a very slim opportunity.”
He said, “Trust me. I will remain at
least two hundred feet away; will just have tea at a nearby shop while going to
some place and coming back.”
I said, “Okay. Go.”
I gave him the directions and exact
description of the crossing. He was supposed to go to the famous Jhandewalan
temple near that crossing and come back.
I still had more than ten minutes
before Mr.Thakur would call. In the meanwhile, I quickly walked up the stairs
and rushed to my father’s room. He had been deep asleep, still under sedatives.
My mother sat next to the bed. She said, “He is in a lot of pain but will be
fine by tomorrow. The doctor had come in the morning; said it was a very big
surgery. They have made a nine inches wide cut. But the doctor was happy we
brought him before it could spread to other parts.”
I asked her, “Did you eat anything?”
She had not; I ordered tea and breakfast for her. Normally she avoided it here
since it was three time more expensive than outside. But I didn’t bother.
Then I came down for the call.
Mr.Thakur called after half an hour. He heard what I had to say and had many
questions. Then we agreed on a line of action. He was also going to send two
gunmen, unknown to each other. They would be in Delhi by night but would not
know the task. I had to arrange their stays.
He also planned to arrange a car when required. Most taxi drivers and
owners would have ditched us the moment they knew our purpose.
Around 2 pm, I got a call from
Bajrang. I told him, “Bajrang, I have spotted Tulsi and spoken to her. Without
any hint to anyone, around twenty folks have to immediately come here. Start
now; we won’t have much time.”
Tilak had also returned. He said,
“Bhaiya, based on what I saw, I suspect that the mafia gang takes the status
once in the morning, then in the evening. In between, there will be a long gap.
Even if their men are stationed nearby, it will take them a minimum of fifteen
minutes to reach there with force.”
The day ended with a lot of anxiety
about the coming events. The two police gunmen had arrived by late night, and
were put up in two separate hotels near to ours. By next morning, twenty one
folks arrived by the Tamilnadu express train. The group included seven women –
one being Piya. They were split and put up in five different hotels, all nearby
in Paharganj.
I asked Piya, “What made you come
here?”
She said, “These guys have never been
to Delhi before. So I decided to come along. Besides, who knows dangers better
than me?”
I said, “And what if someone familiar
spots you. Then we will have a new problem.”
She said, holding my hand, “I will
handle them and any other goons that come our way.”
I smiled, “That settles the argument
then. Let them come.”
The day's plan was finalized.
Everyone was briefed where to go looking for Muniya. As soon as someone spotted
her, nothing had to be done. They needed to call me or Tilak.
The problem was that amongst the
twenty five of us, only seven cell phones existed, and two of them remained
with me and Piya in hospital. I took my mother's cell. That made it, six on the
field. Five teams of four and one of three persons were formed. The smaller
team comprised of three persons – one woman, Tilak and one gunner. They had to
keep an eye on Tulsi, without dropping any hint of it. They had to wait for
instructions.
If the day came to an end, they would
quietly follow where Tulsi went for the night. If we could figure that out,
Muniya's location would be found sooner than later.
The others were instructed to go to
five different zones, marked on the map. Each team was given a map and it was
explained, but it was futile. It was too short a time to teach them about maps.
They were instructed to jot down the name of the crossings and streets they had
scanned.
Many ideas were floated, primarily by
Tilak and one policeman. The most impressive was somehow passing a cell phone
to Tulsi, who would then give it to Muniya. Then its location could be traced.
After some thought, it was dropped
for the time being. The mafia networks would be sensitive towards such planted
devices. The risk of its discovery was not worth taking till we had a hope of
finding Muniya by the street search method.
When everyone went their way, I
called up the taxi number that Mr.Thakur had given. The taxi came promptly
within fifteen minutes to Paharganj. It was an Innova with a private number.
The driver seemed well trained for many
such tasks. I and Piya took the car. We went to stock some iron rods from the
scrap iron market. Our inventory of weapons was ten rods, two pistols carried
by the policemen and forty strong tribal hands. I deemed that the hands were
our best asset.
Then we waited in the hospital lawns.
For a brief while, I went upstairs to enquire about father's condition. His
pain had considerably eased. The staff had instructions to move him from intensive
care to the general ward. He could be discharged tomorrow evening or the
morning day after.
I had planned for multiple
scenarios. If Muniya was found today and
both of them were lifted, it was likely that mafia would soon find the link to
me. They would quickly scan the cell data. Discovering my presence here was
only a matter of time. But I had to stay back, and could not leave my parents
at their mercy.
I discussed it with Tilak and
Bajrang. Finally, it came to two action items. The first one was that my cell
was switched off. Tilak's cell was used as the central point of all calls. It
would probably give me more time here. Some of the folks would stay in Delhi
with me.
The second action item was long
advised by multiple brains from Dau to Mr.Thakur. I feared having to enact it.
Tilak and Bajrang had no such qualms, but for different reasons.
Tilak had lived on the edges between
good and bad. He said, “You cannot stop them with words.” On the other hand, Bajrang knew only two
options when faced with angry animals in the jungle - one had to fight to
finish or quickly leave. So, both of
them had the consensus of treating the mafia men mercilessly.
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